How the course works

This is a short online course that you complete in your own time.

Everything is organised in short sections. Inside a section, you’ll find different lessons and topics to explore. Our lessons contain videos, information, quizzes, and space for you to add your own thoughts and ideas.


You can pause, rewind, and re-watch our short videos as many times as you like.

Our quizzes are fun, informal, and designed to make you think – not test your knowledge. You don’t need a particular score to pass a quiz, but you could choose to try again if you find there’s an section you want to repeat.

Reflection boxes give you space to type in your thoughts as you move through the course. This is a private space for you – no one will read what you’ve written. Don’t worry about spelling or how much you need to write; you can type as much or as little as you like.

Mark a section complete when you finish it so you can track your progress and see any sections you want to visit again.

The whole course takes around 1 hour to complete, but you can choose to finish it as quickly or slowly as you like. Once you’ve started, your progress is saved, so you can come back to it at any time.

When you finish the course, you’ll receive a certificate to show you’ve completed it.


If you have any problems, please email us at XXXX and we’ll be happy to help.

Lesson Content
Helly Douglas

By Helly Douglas

Helly combines her love of writing with 16 years’ experience as a classroom teacher to create the parent resources for My Family Coach. When she’s not writing handy hints about behaviour, or reading up on positive behaviour strategies, she’s spending time with her two young children, Charlie and Edith.